· How are donations processed?
All donations made through StayClassy are processed by PayPal. This means you get the cheapest, fastest, and most secure possible transactions. Donations are deposited instantly into the non-profit's account, and are tax-deductible to the donor.
· How much does it cost?
Nothing. StayClassy is 100% free of charge to nonprofits, members, and event planners. There are no setup fees or monthly subscriptions.
· Does someone have to sign up to be a StayClassy Member in order to buy a ticket or make a donation?
No. While there are many benefits to becoming a StayClassy Member, it is absolutely not a requirement to donate or purchase event tickets.
· StayClassy says it can help me manage my charity's social media profiles Ð does that mean I can link my activity on StayClassy to my Facebook & Twitter accounts?
Absolutely. Couldn't have said it better ourselves.
· Will I be able to capture information about my donors on StayClassy?
Yes. In fact, we've included a full suite of donor analytics and communication tools for registered non-profits. Any time someone donates, purchases a ticket, or becomes a supporter of your Charity Profile, their information will be included in the Donor Analytics section of your Administrator Dashboard.
· Do I have to leave my existing services?
Absolutely not. If you have a system that's working for you, we encourage you to continue using it. The beauty of StayClassy is that you can use it to compliment any of your existing fundraising or donor management systems. All of StayClassy's reports and contact lists are exportable to EXCEL and other commonly used file formats.
· This is new to me, and frankly I don't know if I'm ready to take the leap.
You are not alone. Incorporating a new way of doing things into your current workflow can be intimidating. Fortunately, the simple tools available on StayClassy are designed to drastically streamline your online fundraising and outreach activities, freeing up valuable time and resources better spent on running your organization's programs and fighting for the causes you care about. Since all our services are free, you've really got nothing to lose.
· Is this going to be complicated?
All the features of StayClassy are designed to be as simple to understand and easy- to-use as possible. We've worked hard to make sure that you won't have to.
· I've heard about this "Social Media" trend, but does it really work as a fundraising platform for nonprofits?
Social Media is the way of the future. It's how the next generation of donors communicates and seeks information. The popularity of online donations is increasing year after year, and that trend will not be slowing down. The problem is, no other online platform has been able to harness the power of Social Media effectively for fundraising. We're out to change all that. StayClassy is the social media solution your nonprofit has been waiting for.
· What is StayClassy's target demographic?
StayClassy's membership is comprised primarily of students and young professionals. They're a community of dynamic individuals with a passion for giving back, proven to be one of the most philanthropically minded generations of our time. They're active, inspiring, and engaged with the world around them. In short, they're your next generation of donors.
· How will StayClassy promote my organization?
We'll promote your organization in a variety of ways. First, by finding out what our members care about, we're able to recommend your organization and fundraising events to the people most likely to want to contribute. We also have a growing network of media affiliates nationwide that will help us promote all the charitable activities on StayClassy that are happening in their markets.
Additionally, your fundraising initiatives are posted in different areas around our site Ð on your Charity Profile, rotated on our events pages and homepage, and can be filtered by interest and location. Your events may even be featured in some of our newsletters.
· What are the resource requirements for administering a Charity Profile on StayClassy?
StayClassy caters to nonprofit organizations of all sizes. There are no fees, so the platform works on any budget. Some organizations will use volunteers to manage their profiles, others will have a dedicated staff person running StayClassy as the portal for all of their online fundraising and outreach activities. It's entirely up to you, but like anything else Ð the more effort you put in, the more you'll get back in return.
· My organization is a chapter of a national non-profit with multiple affiliates. Can I keep in touch with other affiliates using StayClassy?
Yes. In fact, you can use our robust communication tools to stay in touch with your entire organization Ð from notices that affect all chapters nationwide, to internal memos to your staff and volunteers. You can even invite affiliates that aren't currently on StayClassy to register and take administrative control of their profiles.
· What if someone wants to host a fundraising event for us that we don't approve of?
When a StayClassy member wants to host a fundraising event on your behalf, an event request appears in your Administrator Dashboard. You'll have the option to approve or deny any event, as well as to work with the event planner to turn a questionable event into something that your organization does approve of. No fundraising events are posted on StayClassy without first being approved by the beneficiary organization.
· Can I still use StayClassy even if I haven't been approved as a charity yet?
Yes. As long as you have a valid EIN# and a PayPal account, you'll be able to establish a Charity Profile on StayClassy, with all the tools and privileges that entails. If for some reason your nonprofit status is not approved, the donations you receive will not be tax-deductible to the donors. We recommend you acknowledge that fact in the thank you notes you send to donors, and consult an attorney if you have any confusion around this issue.
· Can I upload my donor database into StayClassy?
Absolutely. The StayClassy Donor Management system accepts manual entries, as well as uploads from a variety of email address books and commonly used file formats, including Excel spreadsheets, Word documents, and vCards. We recommend that uploading your donor database is one of the first things you do when setting up your profile. Telling your members you're here is the best way to get them donating, volunteering, and creating fundraising events on your behalf.
· Will StayClassy be providing any art/banners/widgets that I can use on my own website and Facebook profiles?
Yes. We'll be introducing a variety of new features to the StayClassy community over the course of the next few months. Donation and events widgets, Facebook and mobile phone apps, and banner art are just some of the many innovative features we'll be coming out with in the near future. Stay tuned...
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